Better
together

2017 Annual Report

Better
together

2017 Annual Report

Helping people through difficult times

Mutual interests, goals and values have brought people together for centuries, but as the world changes, so do the ways we rely on each other. Needing others isn’t a bad thing though – whether we’re ridesharing, contributing to a community garden, or insuring what’s important through a mutual insurance company – we really can do more together than on our own.

Mutual interests, goals and values have brought people together for centuries, but as the world changes, so do the ways we rely on each other. Needing others isn’t a bad thing though – whether we’re ridesharing, contributing to a community garden, or insuring what’s important through a mutual insurance company – we really can do more together than on our own.

Letter from Tom

As the CEO of a mutual organization, I think this is my most important responsibility: to be sure we will be able to honor our promises to our customers.”

Read the Full Letter

The ways we interact with the world have changed dramatically in recent years. A key part of this shift is the burgeoning growth of the sharing economy. As a mutual insurer owned by our customers, we are one of the oldest forms of the sharing economy. Fundamental to sharing is trust. To that end, I’m pleased to report, due to good financial performance in 2017, the financial strength of your company again improved.

Here are a few highlights:

  • Our investment portfolio remains at a very high quality.
  • We issue most policies within 3-5 days of receiving an application in the home office.
  • We aim to pay claims swiftly, most are processed and paid within ten business days.
Tom Henning's signature
GrowthCapital account growth of 3%, risk-based capital of 618%
Engagement96th percentile for associate engagement by Gallup
Calls90% of calls answered within 30 seconds

As the CEO of a mutual organization, I think this is my most important responsibility: to be sure we will be able to honor our promises to our customers.”

Read the Full Letter

Letter from Tom

The ways we interact with the world have changed dramatically in recent years. A key part of this shift is the burgeoning growth of the sharing economy. As a mutual insurer owned by our customers, we are one of the oldest forms of the sharing economy. Fundamental to sharing is trust. To that end, I’m pleased to report, due to good financial performance in 2017, the financial strength of your company again improved.

Here are a few highlights:

  • Our investment portfolio remains at a very high quality.
  • We issue most policies within 3-5 days of receiving an application in the home office.
  • We aim to pay claims swiftly, most are processed and paid within ten business days.
Tom Henning's signature
GrowthCapital account growth of 3%, risk-based capital of 618%
Engagement96th percentile for associate engagement by Gallup
Calls90% of calls answered within 30 seconds

Growth

We're reaching more people than ever and value the uniqueness each brings – as our community grows, so does our knowledge of how to best serve it. Growth in our financial strength means our promises to our customers are fulfilled well into the future.

Paid over

$137,000,000

in policy benefits, helping people through their difficult times.

With worksite sales up

16%

and total sales up

4%

year over year, we protected even more families from the financial hardship of an unexpected illness, accident or death.

At an impressive

14.1%

of assets, we increased our capital and surplus position to new record high levels, continuing our history as a company of unquestioned financial strength.

Growth

We're reaching more people than ever and value the uniqueness each brings – as our community grows, so does our knowledge of how to best serve it. Growth in our financial strength means our promises to our customers are fulfilled well into the future.

Paid over

$137,000,000

in policy benefits, helping people through their difficult times.

With worksite sales up

16%

and total sales up

4%

year over year, we protected even more families from the financial hardship of an unexpected illness, accident or death.

At an impressive

14.1%

of assets, we increased our capital and surplus position to new record high levels, continuing our history as a company of unquestioned financial strength.

Highlights

MyAssurity.com

Launched new customer website MyAssurity.com to keep track of their policies and perform basic service functions.

REI Inc.

Expanded our professional employment organization, REI, Inc., helping ease the HR burdens for businesses across the country.

Maximizing

Continued focus on maximizing our investment earnings amidst a very low interest rate environment.

Faster and Easier

Continued efforts to make the insurance-buying experience faster and easier with streamlined underwriting.

Insuretech

Cultivated more relationships with "insuretech" startups, on the lookout for that next big (or little) thing.

Gallup Rating

We achieved the 96th percentile status worldwide in Gallup's associate engagement rankings.

MyAssurity.com

Launched new customer website MyAssurity.com to keep track of their policies and perform basic service functions.

REI Inc.

Expanded our professional employment organization, REI, Inc., helping ease the HR burdens for businesses across the country.

Maximizing

Continued focus on maximizing our investment earnings amidst a very low interest rate environment.

Faster and Easier

Continued efforts to make the insurance-buying experience faster and easier with streamlined underwriting.

Insuretech

Cultivated more relationships with "insuretech" startups, on the lookout for that next big (or little) thing.

Gallup Rating

We achieved the 96th percentile status worldwide in Gallup's associate engagement rankings.

Highlights

MyAssurity.com

Launched new customer website MyAssurity.com to keep track of their policies and perform basic service functions.

REI Inc.

Expanded our professional employment organization, REI, Inc., helping ease HR burdens for businesses across the country.

Maximizing

Continued to focus on maximizing our investment earnings amidst a very low interest rate environment.

Faster and Easier

Continued efforts to make the insurance-buying experience faster and easier with streamlined underwriting.

Insuretech

Cultivated more relationships with "insuretech" startups, on the lookout for that next big (or little) thing.

Gallup Rating

We achieved the 96th percentile status worldwide in Gallup's associate engagement rankings.

Financials

Because mutual company management operates for the long term, our financial strength is steady and secure. You don't get to be 128 years old by accident. We aren't risking our future on flights of whimsy, but we're secure enough to explore innovative approaches to ensure we're always serving our customers best.

$262.6

Million

Direct Premiums & Deposits

$27.6

Million

Net Gain from Operations*
* Before taxes and dividends to customers.

$12.9

Million

Customer Dividends Paid

$2.6

Billion

Total Assets

14.11%

 

Surplus & AVR** as Percent of Assets
** Asset Valuation Reserve (AVR)

$17.2

Billion

Life Insurance in Force

$137

Million

Benefits Paid to Customers

$371.3

Million

Total Surplus & AVR**
** Asset Valuation Reserve (AVR)

Financials

Because mutual company management operates for the long term, our financial strength is steady and secure. You don't get to be 128 years old by accident. We aren't risking our future on flights of whimsy, but we're secure enough to explore innovative approaches to ensure we're always serving our customers best.

$262.6

Million

Direct Premiums & Deposits

$27.6

Million

Net Gain from Operations*
* Before taxes and dividends to customers.

$12.9

Million

Customer Dividends Paid

$2.6

Billion

Total Assets

14.11%

 

Surplus & AVR** as Percent of Assets
** Asset Valuation Reserve (AVR)

$17.2

Billion

Life Insurance in Force

$137

Million

Benefits Paid to Customers

$371.3

Million

Total Surplus & AVR**
** Asset Valuation Reserve (AVR)

B Corp logo in white

Outreach

One may be the loneliest number, but when this many passionate people come together, one company can make a difference. Whether we're finding causes we care about or setting goals aimed at improvement, together we are inspired to do more good.

1,040

meals delivered for Meals on Wheels


8,000+

gym visits


10,000+

lbs./mo. of waste diverted to recycling


$166,000+

pledged to United Way


Assurity works toward the common good by looking out for our planet and our people. One way we’ve done this in our own backyard is by helping the City of Lincoln prepare for the corrugated cardboard ban, implemented April 1, 2018. Protecting the world we live in now ensures we’ll have a place to do more good in the future.

B Corp logo in white

Outreach

One may be the loneliest number, but when this many passionate people come together, one company can make a difference. Whether we're finding causes we care about or setting goals aimed at improvement, together we are inspired to do more good.

1,040

meals delivered for Meals on Wheels


8,000+

gym visits


10,000+

lbs./mo. of waste diverted to recycling


$166,000+

pledged to United Way


Assurity works toward the common good by looking out for our planet and our people. One way we’ve done this in our own backyard is by helping the City of Lincoln prepare for the corrugated cardboard ban, implemented April 1, 2018. Protecting the world we live in now ensures we’ll have a place to do more good in the future.

Assurity Board 2018 Mobile Version

Leadership

Our board and corporate officers are dedicated to Assurity and our customers.

Expand List

Board of Directors

*Photo: Names listed in order from left to right

  • Thomas E. Henning
    Chairman, President & CEO —
    Assurity Life Insurance Company
  • William R. Cintani
    President, CEO — Mapes Industries
  • Marc E. LeBaron
    Chairman, CEO — Lincoln Industries
  • Kathleen A. Farrell, Ph.D.
    Dean — College of Business
    University of Nebraska
  • Steven D. Erwin
    President — Nebraska/Western Iowa
    U.S. Bank National Association
  • Caren L. Hamilton
    Auto Dealership Executive
  • Ryan D. Downs
    CEO — Proxibid
  • Lyn Wallin Ziegenbein
    Executive Director Emerita —
    Peter Kiewit Foundation
  • Paul M. Schudel
    Partner — Woods & Aitken LLP
  • Angela L. Muhleisen
    President, CEO — Union Bank &
    Trust Company
  • David Graff
    CEO — HUDL

Chief Executive Officer

  • Thomas E. Henning
    Chairman, President & CEO

Senior Vice Presidents

  • Susan L. Keisler-Munro
    Senior Vice President,
    Chief of Operations
  • Todd W. Reimers
    Senior Vice President,
    Chief of Marketing
    and Sales Officer

Vice Presidents

  • Susan M. Becker
  • Chad M. Bodner
  • Marvin P. Ehly
  • David D. Lockwood
  • Eric L. Otterstein
  • John A. Sharp
  • Mark A. Stueven

Senior Directors

  • Kevin G. Faltin
  • Kevin W. Hammond
  • Steven H. Hill
  • Keith K. Spilker
  • Victor D. Weber
  • Brett D. West
  • Scott Zagurski

Directors

  • Tara D. Benson
  • Jared I. Carlson
  • Eunice J. Cramer
  • Amanda L. Crume
  • Jason L. Damme
  • Amanda A. Dutton
  • Heith L. Fulmer
  • Abhilesh Gandhi
  • Michael J. Harshman
  • Timothy S. Janousek
  • Mitch K. Lee
  • Mary L. Lenners
  • Susan M. Otterstein
  • Bruce K. Scheiber
  • Bridget E. Tupa

Board of Directors

*Photo: Names listed in order from left to right

  • Thomas E. Henning
    Chairman, President & CEO —
    Assurity Life Insurance Company
  • William R. Cintani
    President, CEO — Mapes Industries
  • Marc E. LeBaron
    Chairman, CEO — Lincoln Industries
  • Kathleen A. Farrell, Ph.D.
    Dean — College of Business
    University of Nebraska
  • Steven D. Erwin
    President — Nebraska/Western Iowa
    U.S. Bank National Association
  • Caren L. Hamilton
    Auto Dealership Executive
  • Ryan D. Downs
    CEO — Proxibid
  • Lyn Wallin Ziegenbein
    Executive Director Emerita —
    Peter Kiewit Foundation
  • Paul M. Schudel
    Partner — Woods & Aitken LLP
  • Angela L. Muhleisen
    President, CEO — Union Bank &
    Trust Company
  • David Graff
    CEO — HUDL

Chief Executive Officer

  • Thomas E. Henning
    Chairman, President & CEO

Senior Vice Presidents

  • Susan L. Keisler-Munro
    Senior Vice President,
    Chief of Operations
  • Todd W. Reimers
    Senior Vice President,
    Chief of Marketing
    and Sales Officer

Vice Presidents

  • Susan M. Becker
  • Chad M. Bodner
  • Marvin P. Ehly
  • David D. Lockwood
  • Eric L. Otterstein
  • John A. Sharp
  • Mark A. Stueven

Senior Directors

  • Kevin G. Faltin
  • Kevin W. Hammond
  • Steven H. Hill
  • Keith K. Spilker
  • Victor D. Weber
  • Brett D. West
  • Scott Zagurski

Directors

  • Tara D. Benson
  • Jared I. Carlson
  • Eunice J. Cramer
  • Amanda L. Crume
  • Jason L. Damme
  • Amanda A. Dutton
  • Heith L. Fulmer
  • Abhilesh Gandhi
  • Michael J. Harshman
  • Timothy S. Janousek
  • Mitch K. Lee
  • Mary L. Lenners
  • Susan M. Otterstein
  • Bruce K. Scheiber
  • Bridget E. Tupa
Assurity Board 2018

Leadership

Our board and corporate officers are dedicated to Assurity and our customers.

Expand List

Board of Directors

*Photo: Names listed in order from left to right

  • Thomas E. Henning
    Chairman, President & CEO —
    Assurity Life Insurance Company
  • William R. Cintani
    President, CEO — Mapes Industries
  • Marc E. LeBaron
    Chairman, CEO — Lincoln Industries
  • Kathleen A. Farrell, Ph.D.
    Dean — College of Business
    University of Nebraska
  • Steven D. Erwin
    President — Nebraska/Western Iowa
    U.S. Bank National Association
  • Caren L. Hamilton
    Auto Dealership Executive
  • Ryan D. Downs
    CEO — Proxibid
  • Lyn Wallin Ziegenbein
    Executive Director Emerita —
    Peter Kiewit Foundation
  • Paul M. Schudel
    Partner — Woods & Aitken LLP
  • Angela L. Muhleisen
    President, CEO — Union Bank &
    Trust Company
  • David Graff
    CEO — HUDL

Chief Executive Officer

  • Thomas E. Henning
    Chairman, President & CEO

Senior Vice Presidents

  • Susan L. Keisler-Munro
    Senior Vice President,
    Chief of Operations
  • Todd W. Reimers
    Senior Vice President,
    Chief of Marketing
    and Sales Officer

Vice Presidents

  • Susan M. Becker
  • Chad M. Bodner
  • Marvin P. Ehly
  • David D. Lockwood
  • Eric L. Otterstein
  • John A. Sharp
  • Mark A. Stueven

Senior Directors

  • Kevin G. Faltin
  • Kevin W. Hammond
  • Steven H. Hill
  • Keith K. Spilker
  • Victor D. Weber
  • Brett D. West
  • Scott Zagurski

Directors

  • Tara D. Benson
  • Jared I. Carlson
  • Eunice J. Cramer
  • Amanda L. Crume
  • Jason L. Damme
  • Amanda A. Dutton
  • Heith L. Fulmer
  • Abhilesh Gandhi
  • Michael J. Harshman
  • Timothy S. Janousek
  • Mitch K. Lee
  • Mary L. Lenners
  • Susan M. Otterstein
  • Bruce K. Scheiber
  • Bridget E. Tupa